Glossary 
Glossary |
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| Knowledge elicitation | Process of eliciting (i.e. getting, obtaining) knowledge of a domain specialist through some form of direct interaction with persons (Schreiber et al, 1999). Numerous elicitation techniques can be used in this purpose: (structured, unstructured or semi-structured) interviews, observations, protocol analysis, questionnaires, introspection, retrospective verbalizations, introspection, repertory grids, Oz wizard technique, collective elicitation protocols, etc. |
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